Editing a Call Template

To Edit an existing Call Templates :

1. Select the Administrator Menu.
2. Select the Manage Call Templates Menu Item.  This will open the System Templates screen.
3. Via the Alphabetical Tabs select the Call Template you wish to Edit.
4. Select the Edit Button.  This will open the Call Template Properties screen.
5. Edit the Call Template as required.
6. Press the OK button to Save the changes to the Call Template.

See also :

Templates - Available Types
Call Templates - Setting against Key Sets
Adding a new Call Template
Deleting a Call Template