Deleting a Call Template
To Delete an existing Call Template :
- Select the Administrator Menu.
- Select the Manage Call Templates Menu Item. This will open the System Templates screen.
- Via the Alphabetical Tabs select the Call Template you wish to Delete.
- Select the Remove Button.
- Press the OK button when the "Are you sure you wish to permanently delete the template, ..." window appears to to permanently Remove the Template from the system.
See also :
Templates - Available Types
Call Templates - Setting against Key Sets
Adding a new Call Template
Editing a Call Template