It is possible to display the number of Calls (Call load) that a User is dealing with at any point in time. This may be important when assigning Calls to other Users.
To view the Call load for each User of the system:
Click on the
button
The Call Load window will then display a summary of the number of Calls being handled by each system User.
See also :
Opening a New Call
Viewing a Call
Closing a Call
Call Overview
Assigning a Watcher to a call