Assigning a Watcher to a Call

To assign a Watcher to a Call :

1. Through Queue Navigation Bar and Call Filtering Bar select a view showing the Call you wish to add a Watcher to.
2. In the Calls Toolbar click on the Watchers button.
3. Enter the email address of the User (or non-user) you wish to set as a Watcher of this Call.
4. Click Add.
5. Click Close.

See also :

Call Watcher Definition and example email
Call Overview
Opening a New Call
Viewing a Call