Closing a Task

To Close an existing Task :

1. Through Queue Navigation Bar and Call Filtering Bar select a view showing the Call associated with the Task you wish to Close.
2. Right-click on the Call and select Details or simply double-click on the Call.
3. Select the Tasks Tab.
4. Double click on the Task you wish to Close.
5. Select Completed(or superseded) in the status drop down menu.
6. Select Save and Close.

See also :

Creating a new Task
Adding comments to a Task
Reassigning a Task