Assigning a Watcher to a Case

To assign a Watcher to a Case :

  1. Through Team Navigation Bar and Case Filtering Bar select a view showing the Case you wish to add a Watcher to.
  2. In the Cases Toolbar click on the Watchers button.
  3. Enter the email address of the User (or non-user) you wish to set as a Watcher of this Case.
  4. Click Add.
  5. Click Close.


See Also

Watchers
Case Overview
Opening a New Case
Viewing a Case