Closing a Task

To Close an existing Task:

  1. Through Team Navigation Bar and Case Filtering Bar select a view showing the Case containing the Task that you wish to add comments to.
  2. Right-click on the Case and select Details or simply double-click on the Case.
  3. Select the Tasks Tab.
  4. Double-click on the Task you wish to Close.
  5. Select Completed (or superseded) in the status drop down menu.
  6. Select Save and Close.


See Also

Creating a new Task
Adding comments to a Task
Reassigning a Task