Problem - Status Locked
In order to protect against the situation where more than one User of the SRS make changes to the same Problem at the same time, a Problem will be locked once it is opened for updating by a user.
If the Problem is locked, the symbol 
will be showing, and any attempt to update that Problem will result in a message "This record is currently locked" being displayed.
Administrator can unlock records by selecting Administrator >> System Tools >> Unlock Records.
Q: How do I know who is "locking" the Problem?
A: By moving your mouse over the Locked symbol the same of the user with that Problem open will be displayed.
A: Yes, you can create a printer friendly version of the Problem
