Queue Signature

The Queue Signature can be configured in the General tab under Administrator >> Queues >> Manage System Queues >> Edit.

A Queue Signature can be defined uniquely for each Queue and can be included in email correspondence and templates. Consequently the signature that is sent is governed by the Queue that the Call is assigned to.

A Queue Signature example is given below:

Note: Double clicking the message box will display the HTML Editor allowing a user with no HTML experience to construct the message which is then converted to HTML in the message box.


Example Signature:


VersaDev Support

VersaDev Pty Ltd
Delivering Business Software Solutions

Level 1, 12 Gilles Street
Adelaide SA 5000
Australia

t: +61 8 8463 1914
e: support@versadev.com
w: www.versadev.com

See Also

Queue Overview
Open Confirmation Emails
Closed confirmation emails