Print Call Details
To view a printer friendly summary of the details, comments and correspondence history of a Call:
- Through Queue and Skill Group gain a view of the Call you wish to view.
- In the Call Tools window click on the Printer Friendly
button.
- Select the Show Comments checkbox if you want to show the Call comments.
- Select the Show Correspondence History checkbox if you want to show the Call correspondence history.
- Click Refresh to update the printer friendly view.
- From the File menu select Print to print the Call summary or simply select the Print button.

See Also
Opening a New Call
Viewing a Call
Closing a Call
Call Overview
Assigning a Watcher to a call