VersaDev
VersaDev
Delivering Business Software Solutions

VersaDev
versaSRS HelpDesk - Technology & Requirements

 :: versaSRS HelpDesk Technology


  • 100% Web Browser Based Solution
  • Microsoft .Net Framework
  • Microsoft ASP.Net
  • Web Services
  • Microsoft .Net Windows Services

 :: Hosting Requirements


  • Microsoft
    • Windows Server 2008, or
    • Windows Server 2003, or
    • Windows Server 2000, or
    • Windows 7*, or
    • Windows Vista*, or
    • Windows XP*
  • Microsoft Internet Information Server (IIS) 6.0 / 7.0
  • Microsoft .Net Framework 2.0 (available as a free download from Microsoft)
  • Microsoft SQL Server
    • 2008, or 2008 Express Edition (available as a free download from Microsoft)
    • 2005, or 2005 Express Edition (available as a free download from Microsoft)
    • 2000
  • ASP.NET 2.0
  • POP3 Enabled Mailbox(es)

* Microsoft Windows 7, Vista, XP is only suitable for evaluation purposes and single user instances. More than one user environments will require MS Windows Server 2008, 2003 or 2000.


 :: Client Requirements


  • Web browser: Microsoft Internet Explorer 7.0 and above
  • Pop-Up Blocking Software Disabled or App Added to Allowable Site List
  • Java Script enabled
  • Cookies enabled
  • Screen resolution 1024 x 768 (min)
Microsoft
 Testimonials

"You’re product is ABSOLUTELY AMAZING and has become an integral way of how our company now operates!"

Sean Brown.
Clear Link Networks, Inc.


"We were immediately impressed with versaSRS’ broad feature set, the wealth of information on their website and their willingness to allow us to experience the solution via their demonstration system without having to first jump over sales induced hurdles"

Randall O. Walrond.
President,
IVR Technologies.



"The pre-sales support I received was excellent!”

Mike McPoyle.
Lotus Notes Team,
Footlocker.



"I’m very impressed with the flexibility of this product.”

Jeff Leichty.
Director of Information Technology,
Indiana Institute of Technology.



"I've download VersaCAT & VersaSRS, and I'm very impressed ...
Thank you for getting back to me so quickly. It's nice to see a company that takes an interest in the opinions of potential customers!”

William Kristoph.
Systems Administrator,
Leon County Clerk of Courts.



"I tried 17 different customer support SW and, according to screen shots and feature list, I've found this one is the best, with most comprehensive list of features.”

Robert Zenzerovic.
Istracom D.O.O.



"... thanks for the kind follow-up; we are very happy about the support and the response of your consultants. We believe that the support and service are key criteria when evaluating any system.”

Tareq Nu'man.
Systems Engineer,
Universe Computers, Kuwait.