VersaDev
VersaDev
Delivering Business Software Solutions

VersaDev
versaSRS HelpDesk is available in 4 Editions:
Community (Free), Standard, Professional and Enterprise

To compare the Editions Click for details >>

Community Edition
1 technician / operator license, unlimited end users, unlimited tickets, unlimited emails, 1 queue and all modules activated.
Product Code Product Description USD
VSRS-CE 1 FREE License 1 free technician / operator license FREE
VSRS-CEAS Community Edition - Annual Support (optional) Portal web / email-based support for 1 year 49
VSRS-CEUI Community Edition - Upgrade Insurance (optional) Upgrade Insurance entitles you to free software updates and version upgrades for one year. 49

Standard Edition
Includes unlimited technician / operator licenses, unlimited end users, unlimited tickets, unlimited emails, 5 queues and most modules activated.
Product Code Product Description USD
VSRS-SE Unlimited licenses bundle Unlimited technician / operator licenses 395
VSRS-SEAS Standard Edition - Annual Support (optional) Portal web / email-based support for 1 year. First year free* - thereafter USD$99/yr. 0
VSRS-SEUI Standard Edition - Upgrade Insurance (optional) Upgrade Insurance entitles you to free software updates and version upgrades for one year. First year free* - thereafter USD$99/yr. 0

Professional Edition
Bundled technician / operator licenses, unlimited end users, unlimited tickets, unlimited emails, 5 queues and all modules activated.
Product Code Product Description USD
VSRS-PE3 3 License Bundle 3 technician / operator licenses 595
VSRS-PE5 5 License Bundle 5 technician / operator licenses 995
VSRS-PE10 10 License Bundle 10 technician / operator licenses 1495
VSRS-PE20 20 License Bundle 20 technician / operator licenses 2495
VSRS-PE50 50 License Bundle 50 technician / operator licenses 4495
VSRS-PEU Unlimited License Bundle Unlimited technician / operator licenses Contact Us
VSRS-PEAS Professional Edition - Annual Support (optional) Portal web / email-based support for 1 year. First year free* - thereafter 10% of total number of licenses held. 0
VSRS-PEUI Professional Edition - Upgrade Insurance (optional) Upgrade Insurance entitles you to free software updates and version upgrades for one year. First year free* - thereafter 10% of total number of licenses held. 0

Enterprise Edition
Bundled technician / operator licenses, unlimited end users, unlimited tickets, unlimited emails, unlimited queues and all modules activated.
Product Code Product Description USD
VSRS-EE5 5 License Bundle 5 technician / operator licenses 1495
VSRS-EE10 10 License Bundle 10 technician / operator licenses 2495
VSRS-EE20 20 License Bundle 20 technician / operator licenses 4495
VSRS-EE50 50 License Bundle 50 technician / operator licenses 8495
VSRS-EEU Unlimited License Bundle Unlimited technician / operator licenses Contact Us
VSRS-EEAS Enterprise Edition - Annual Support (optional) Portal web / email-based support for 1 year. First year free* - thereafter 10% of total number of licenses held. 0
VSRS-EEUI Enterprise Edition - Upgrade Insurance (optional) Upgrade Insurance entitles you to free software updates and version upgrades for one year. First year free* - thereafter 10% of total number of licenses held. 0

Edition Upgrades
Pricing for edition upgrades apply to the current version only. Edition upgrades do not include version upgrades: These need to be acquired separately.
Product Code Product Description USD
VSRS-EUSE2PE Edition Upgrade Standard Edition upgrade to Professional Edition Contact Us
VSRS-EUSE2EE Edition Upgrade Standard Edition upgrade to Enterprise Edition Contact Us
VSRS-EUPE2EE Edition Upgrade Professional Edition upgrade to Enterprise Edition Contact Us

Version Upgrades
For those who did not take out Upgrade Insurance at the time of software license purchase, and wish to obtain the latest version, a Version Upgrade fee is payable.
Product Code Product Description USD
VSRS-CEVU Community Edition - Version Upgrade Version upgrade from version 4.0.0 to version 4.x.x 95
VSRS-SEVU Standard Edition - Version Upgrade Version upgrade from version 4.0.0 to version 4.x.x 295
VSRS-PEVU Professional Edition - Version Upgrade Version upgrade from version 4.0.0 to version 4.x.x 60% of full version price
VSRS-EEVU Enterprise Edition - Version Upgrade Version upgrade from version 4.0.0 to version 4.x.x 60% of full version price

Charity Organisations & Educational Institutions
Charity organisations and educational institutions are welcome to use the Community Edition entirely free, or alternatively, are entitled to a 50% discount off the list price of all products. Please contact VersaDev for more information.

* First year free applicable to New Customer Purchases Only

** Please Note: the previous v3.3.0 FREE version is no longer available or supported and has been replaced by the Community Edition.

Microsoft
 Testimonials

"You’re product is ABSOLUTELY AMAZING and has become an integral way of how our company now operates!"

Sean Brown.
Clear Link Networks, Inc.


"We were immediately impressed with versaSRS’ broad feature set, the wealth of information on their website and their willingness to allow us to experience the solution via their demonstration system without having to first jump over sales induced hurdles"

Randall O. Walrond.
President,
IVR Technologies.



"The pre-sales support I received was excellent!”

Mike McPoyle.
Lotus Notes Team,
Footlocker.



"I’m very impressed with the flexibility of this product.”

Jeff Leichty.
Director of Information Technology,
Indiana Institute of Technology.



"I've download VersaCAT & VersaSRS, and I'm very impressed ...
Thank you for getting back to me so quickly. It's nice to see a company that takes an interest in the opinions of potential customers!”

William Kristoph.
Systems Administrator,
Leon County Clerk of Courts.



"I tried 17 different customer support SW and, according to screen shots and feature list, I've found this one is the best, with most comprehensive list of features.”

Robert Zenzerovic.
Istracom D.O.O.



"... thanks for the kind follow-up; we are very happy about the support and the response of your consultants. We believe that the support and service are key criteria when evaluating any system.”

Tareq Nu'man.
Systems Engineer,
Universe Computers, Kuwait.