Hi,

We have just implemented versaSRS HelpDesk and it's made a major improvement to our support department from the second we started using it, There is only one little niggle however and that involves our field engineers. Wnen they visit cutomer sites they have to call the office to update and close calls, Are there any plans to enhance the mobile application to allow calls to be updated and closed? This feature would make our implementation 'perfect' for our needs.

Thanks for all the hard work VersaDev

Eric

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