Rank: Newbie Groups: Member
Joined: 6/5/2009 Posts: 7 Points: 21 Location: England
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Hi, Is there any way to modify the footer email sent out by VersaSRSMailOut - e.g open ticket confirmations. I'm talking about the 'This mail was sent by versaSRS (Browser-based Help Desk / Service Request Software System)' etc etc information. Currently, this is longer than our actual message. I don't mind putting a plug in for VersaSRS, e.g a hypelink - but the amount of 'advertising/information' is currently outweighing the amount of relevant data to our clients!
Cheers,
Michael.
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Rank: Administration Groups: Administration
, Member
Joined: 11/20/2008 Posts: 46 Points: 41 Location: Australia
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Hi Michael, The email footer is VersaDev branding and we offer a solution to remove this branding for purchased customers only. Purchased customers can email a support ticket to support@versadev.com and will receive guidelines for resolving this. Cheers, Philip
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